Return & Refund Policy

At Xelqoriv™, customer satisfaction is our priority. We want you to feel confident when shopping with us.

Return Period

Customers may request a return within 30 days after receiving their order.

Return Requirements

• Items must be unused and in original condition.
• Products must include original packaging when possible.
• Proof of purchase may be required.

Non-Returnable Items

For hygiene and safety reasons, certain used personal accessories may not be eligible for return.

Refund Process

Once your return is received and inspected, we will notify you regarding your refund status. Approved refunds will be processed through the original payment method.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us with order details and supporting information.

Contact Us

Email:
service@xelqoriv.com